Insights on Agency Leadership
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In this episode, Chip and Gini break down why problem-solving ability should be the primary hiring criterion, especially as AI makes technical skills easier to acquire and offload.
Agency owners are being told to adopt AI. The harder question is how to build the organizational infrastructure to use it well.
LinkedIn rebuilt its feed around relevance rather than recency, and new Trust Insights research explains what actually drives visibility now.
I’m experimenting with a new concept called SAGA Signals that provides agency owners with a briefing on the latest AI news and insights.
In this episode, Chip and Gini discuss Chip's "Build to Own" philosophy as a counterpoint to the built-to-sell mindset.
The agencies that get the most from AI are building sustainable processes and real internal expertise, not chasing the newest tool or cutting costs.
Most agency owners end up managing too many people directly and never quite notice what it costs them.
Distrust creates friction everywhere. It slows things down. It makes relationships transactional instead of collaborative. It turns you into a police officer when you should be a partner.
In this episode, Chip and Gini dissect the holding company's "brilliant innovation" with the appropriate level of sarcasm, then pivot to the actually interesting question buried in the announcement: how should agencies price around AI?