Insights on Agency Leadership

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The AI free lunch is ending while the capability curve keeps climbing
As AI gets more powerful, pricing starts to catch up and will drive increased costs for agencies.
Rethink entry-level hiring to succeed in the AI era
In this episode, Chip and Gini dig into what's happening with entry-level hiring right now, and why the answer can’t be to stop hiring junior staff altogether.
You can’t be boring and basic to thrive
As people get accustomed to boring and basic from AI, those who show real personality and unique thinking will rise to the top.
AI survey + Don’t assume you know what employees want
You will never get the most for your business if you operate from assumptions about what your team wants.
The agency squeeze is real, but cutting costs isn’t the answer
Agencies are getting pressed from all sides. The winners will be the ones using AI to create value that didn't exist before.
Five words every agency owner needs to understand
In this episode, Chip and Gini dig into the meanings of five of words: leadership, management, accountability, responsibility, and authority.
300 episodes in: what’s changed, what hasn’t, and what we got wrong
In this episode, Chip and Gini review the themes that have defined the show and reflect on how their thinking has shifted.
Don’t fall in love (with prospects) too soon
When we fall in love with a prospect too quickly, it can lead to poor decision-making.
Hire people who understand how to solve problems
In this episode, Chip and Gini break down why problem-solving ability should be the primary hiring criterion, especially as AI makes technical skills easier to acquire and offload.