Insights on Agency Leadership

In this episode, Chip and Gini discuss the frequent occurrence of receiving offers to buy agencies and how to handle these communications.
In the agency business world, starting the fall with our feet in molasses could hold us back from hitting our goals for the rest of the year.
In this episode, Chip and Gini discuss the challenges of dealing with team members who may not be enthusiastic about the clients or the work your agency is doing.
Employees aren't mind readers. And when they first come to work for us, they likely know relatively little about us and how we work.
In this episode, Chip and Gini discuss how agency owners should handle situations when an employee resigns.
In this episode, Chip and Gini highlight the challenges and potential pitfalls of over-relying on AI for content creation in PR and marketing.
In this episode, Chip speaks with Ken Jacobs, principal of Jacobs Consulting and Executive Coaching, about providing constructive feedback to team members.
Chip and Gini discuss the common scenario where clients give last-minute requests and share strategies for becoming part of the planning process earlier.
When agency owners come to me with a wide array of challenges, at least part of the solution I recommend usually involves listening more.